Getting to Know SDCOE: Kristen Caldwell

Kristen Caldwell — HR Technician, Human Resources

Kristen Caldwell is known for her exceptional accuracy, professionalism, and grace under pressure. A cornerstone of the Human Resource Services team, Caldwell manages sensitive HR and payroll functions with impeccable judgment. 

Her “superpower” is clear, empathetic communication, which helps strengthen understanding and consistency across departments. Her mentorship of HR technicians and clerks builds capacity and confidence within the team. 

“Kristen demonstrates leadership through her actions, collaboration, and strong commitment to SDCOE’s North Star,” explained Caldwell’s colleagues in her nomination. “She is always ready to support her coworkers, share her knowledge, and step in when assistance is needed.”

Caldwell’s reliability, adaptability, and positive attitude foster a supportive work culture and ensure HR operations remain precise, timely, and aligned with SDCOE’s mission.