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 SDCOE Personnel Changes to Improve Services, Efficiency

​Recent restructuring of the Integrated Technology Services (ITS) division will help the SDCOE work more efficiently, better serve school districts, and offer new services to districts and employees.

“The reorganization was done so that we can better serve the organization and our end users,” said Karen Connaghan, who has a new title as Senior Information Technology Officer. “This will allow us to have a more holistic approach.”

The workload for the division has increased over the last several months as the Modernization, Improvement, and Transformation Initiative (MITI)​ nears its launch and the division has taken over all computer operations for the Juvenile Court and Community Schools​.

The new positions make official changes the division has been working on for months. The shift includes Connaghan’s new role, another reclassification and a new position.

Connaghan now oversees technical aspects of the ITS division, including software, network, computer operations and help desk services.

Cheryl Chua will now oversee all application development in her new role as Web Services and Application Development Manager.

The new position is a second database manager to join the three-person team that maintains SDCOE’s 670 databases. Ali Maroufi will move to that position from application services.

“The scope and complexity of the databases here is huge, and we’re expecting them to grow,” Connaghan said.