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 Getting to Know SDCOE: Computer Technician Enjoys Supporting Clients

Hector Jimenez enjoys helping San Diego County Office of Education (SDCOE) employees and local school districts with technology needs and problem solving.

Jimenez is a computer support technician with SDCOE's Integrated Technology Services. He has worked for SDCOE for nearly eight years. He said he was excited to find a job that would help him increase his knowledge and improve his skills. It's also a good feeling to know that he's helping teachers educate students by ensuring that they have up-to-date and functioning computers and software.

He said he's thankful to work for a team that not only provides clients with great services but is also made up of good friends.

"I like to be part of the SDCOE team," he said. "People are very professional, polite, committed."

Jimenez enjoys spending his free time with his family and practicing football with his son.

"My wife says that I'm the king of the parade because I always greet all the people even if I don't know them," he said.

Jimenez has always been interested in how things work.

When he was a child, he would take apart tools to figure out their secrets. Shortly after his dad brought home the family's first computer when Jimenez was 17-years-old, he opened it up, deconstructed it and put it back together again.

Jimenez grew up in Mexicali and studied cybernetic engineering at CETYS university there. After graduating he worked for a company in Calexico for a few years before starting his own consulting business. In 2005, he started working in the technology department at the Brawley Union High School District.

He came to SDCOE in 2012 so he could work with more people and help support the education of even more students. The biggest reward of his job, he said, is the pride that comes with being able to solve problems.

"That's the best feeling," he said. "I don't give up until I fix it."