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 SDCOE Employees Recognized for Support During Cyberattack

Cyberattacks can be a problem for any organization, including school districts.

One district that recently suffered a cyberattack had a strong ally: The San Diego County Office of Education (SDCOE).

The San Dieguito Union High School District board of education and superintendent recently recognized SDCOE's Infrastructure and Operations team for its work to support the school district's Information Technology department during the August attack.

"We greatly appreciated the immediate support we received from San Diego County Office of Education," San Dieguito Superintendent Robert Haley said. "SDCOE staff responded quickly after we contacted them, and they quickly began providing support and expertise to our team."

The SDCOE employees were touched by the recognition, said John Cusack, senior director of Infrastructure and Operations for SDCOE.

"Being that this recognition took place at the San Dieguito board meeting, and came from the superintendent himself, made it very special," he said.

The SDCOE and San Dieguito teams worked together to investigate, mitigate and remedy the situation.

"It was a team effort," Cusack said. "We were there to support them and give them guidance and advice."

The cyberattack was about a week before teachers returned to school and two weeks before students were there. Because of the diligent work of the teams, there wasn't any impact on learning.

SDCOE's Risk Management team also helped with important financial recovery aspects.

SDCOE offers similar support to other districts in the county when needed.

Image: Terry Loftus, SDCOE assistant superintendent of Integrated Technology Service; Joel Vanhooser, San Dieguito Union High School District director of technology; and John Cusack, SDCOE senior director of infrastructure and operations.